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Industry

Solutions for mechanical engineering

For machine and plant manufacturers who want to build commissioning, service and data-driven additional functions on a common technical basis.

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Typical initial situation

Where machine builders see concrete benefits

For machine manufacturers, relevant added value usually arises in three phases: during commissioning and ramp-up, in technical service at the customer's premises and in the implementation of additional digital services based on existing machine data.

A solution that offers technical transparency in the machine and at the same time remains open enough to build OEM and customer-specific applications on it makes sense.

Life cycle

From commissioning to ongoing customer operation

Machine data can be used both for technical root cause analysis during ramp-up and for subsequent service and analysis functions at the customer's premises if it is consistently recorded and structured at an early stage.

  • Technical transparency in the early project phases
  • Connectable database for remote service and diagnostics
  • Expansion to include OEM-specific applications and surfaces
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Platform basis for machine builders

Typical situations in mechanical engineering

These application situations often characterize how data-based functions are introduced at machine and plant manufacturers.

PhaseCommissioning

Quicker technical isolation of ramp-up problems

For new machines or lines, the decisive factor is whether deviations result from process parameters, tool states, workpiece carriers or test conditions. The technical context of the system must be visible for this.

  • Narrow down causes at stations and assemblies more quickly
  • Evaluate test and production phases separately
  • Keep knowledge from ramp-up cases available for later projects
PhaseService

Provide remote support based on real system data

In the event of a service call, not only messages but also process history, parts reference and technical history are helpful. This allows problems to be assessed more specifically from a distance.

  • Evaluate customer problems on the basis of reliable data instead of telephone descriptions
  • Process recurring service cases in a more structured way
  • Provide support and engineering teams with the same context
PhaseAfter Sales

Provide data-driven services as part of the machine offering

Machine builders can provide analysis and transparency functions as part of their product offering instead of implementing each solution as an isolated project.

  • Customer transparency for quality and performance
  • Connection to existing OEM or customer systems
  • Expansion with additional modules or customer-specific services

Modules for OEM-related data and analysis functions

These areas are particularly relevant for machine manufacturers if reusable products or services are to be created from machine data.

Commissioning and ramp-up

Station and process viewEvaluate anomalies early on in the technical context of the machine.
Error and alarm patternsClassify recurring problems into set-up, test and ramp-up phases.
Parts and process referenceLink product quality with parameters, carriers and processing steps.

Digital services for customers

Transparency on the customer sideProvide analyses and evaluations as part of the delivered machine.
Remote diagnosticsGuide service and engineering teams more quickly to relevant data and contexts.
White label and expansion capabilitySupplement your own additional modules and interfaces on a platform basis.

Technical basis

Open interfaces and SDKsFacilitate integration into existing OEM or customer landscapes.
On-prem and customer-side operationEnable use in accordance with the customer's security, network and data specifications.
Platform + analysis modulesBuilding on a consistent stack from database to services.

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